Manages daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods.
Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility.
DUTIES AND RESPONSIBILITIES:
Oversea the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish.
Creates a positive team atmosphere among Team Members.
Maintains records of staff periodic manner and operating costs.
Provides feedback and coaching to the Team regularly.
Understands building capability through Cross training
Treats all Team Members fairly, with respect.
Sets high standards for appropriate team behaviour on shift.
Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.
Handle guest complaints in restaurants.
Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
Maintain budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records.
Check the quality of deliveries of fresh food and baked goods.
Meet with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items.
Arrange for maintenance and repair of equipment and other services.
Total receipts and balance against sales, deposit receipts, and lock facility at end of day.
Ensures new products are executed properly the following roll-out.
Is capable of handling irate customers with a friendly/calm attitude.
Ensures product quality and great service.
Shows enthusiasm about guest within the restaurant.
Is flexible in dealing with changes/problems (e.g., being short staffed).
Has effectively forecasted restaurant needs.
Shifts priorities and goals as work demands change.
Priorities tasks effectively to ensure most important tasks are completed on time.
Delegates and follow-up effectively.
Taking Ownership of issues or tasks and also give detail update of the F&B manager and the General Manager.
Seeks, listens and responds to Guest feedback.
Coaches team on how to exceed Guest expectations.
Does not blame others; takes accountability for problems.
Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same.
Proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.
Proficiency in Point of sale ( POS/ SHAWMAN ) software, inventory software, Restaurant guest satisfactory tracking software etc.
Assist in planning regular and special event Menu.
Degree/ Diploma in Hotel Management or equivalent.
Has effectively managed Team Members for 12+ months.
Previous experience in similar Job role.
Coached and improved performance of at least one poorly performing Team member/Manager.
Salary: INR 4,00,000 - 5,50,000 P.A.
Industry:Travel / Hotels / Restaurants / Airlines / Railways
Functional Area:Hotels, Restaurants
Role Category:Food & Beverage
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
Massive Restaurants Pvt. ltd.
Greetings from MASSIVE RESTAURANTS PVT LTD!!!!
With the resounding success of his maiden venture, which introduced the critically acclaimed multi-award winning signature Punjab Grill brand over 5 years back, Mr. Zorawar Kalra has launched Massive Restaurants Pvt. Ltd. in December 2012. Massive Restaurants, spearheaded by Mr. Kalra, is in partnership with Indiaâ€™s leading hospitality brand Mirah Hospitality lead by Mr. Gaurav Goenka, a part of the 800 cr Mirah Group.
Massive Restaurants Pvt. Ltd, will set up a chain of fine-dining, smart casual dining and luxury MITHAI (Indian sweets) outlets across the country by the name Made in Punjab, MITHAI, Masala Library & Farzi Cafe.
Brand: Farzi CafÃ©
Brand Brief: The word â€œFarziâ€� can have many connotations, but at Farzi CafÃ©, it has just one, â€œcreating an illusionâ€� with its cuisine. Focused at the gourmet diner as well as the youth of India, Farzi CafÃ© - Modern Indian Bistro & Tapas Bar, is best described as a gourmet experience amalgamating traditional global cuisine, with Indian influences, contemporary presentations, culinary styles and ambiance. Infusing a generous dose of Indian flavors and influences, it presents international dishes, where culinary art meets the alchemy of modern cooking techniques like molecular gastronomy.
Brand: Made In Punjab
Brand Brief: Made in Punjab is an Endeavour to revive the rich culinary history of the Kingdom of Punjab, under the leadership of Maharaja Ranjit Singh, and offer its patrons to experience the wonderful diversity of the Frontier Food. The menu at Made in Punjab comprises of food from the Sikh Kingdom, developed after in-depth study and research on the regionâ€™s culinary history, tracing the geographical landscape of the Five Rivers, in its untouched form, reviving some of the lost recipes, in all its glory. It showcases the culinary strength of gourmet cities like Amritsar, Patiala, Lahore, Peshawar and Baluchistan among other notable regions in the erstwhile Princely State, which apart from being an urbanised amalgamation of different cultures also have been known for their distinguished culinary history. The menu draws inspiration from this amalgamation of different cultures and traditions, being influenced by the Muslim, Hindu and Sikh cuisines, flown down centuries.
Brand: Masala Library
Brand Brief: Masala Library by Jiggs Kalra is endeavouring to incorporate molecular gastronomy as an integral part of the menu, which forms a part of the vision of presenting the future of Indian cuisine â€“ Indian Cuisine Version 2.0. the cuisine at its simplistic best, preparing them using authentic ingredients. Itâ€™s 11 award winning restaurant till 2015. Last achieved sales was 1crore 5Lakhs.
Brand: PA PA YA-
Brand Brief:- It is a complete reinvention of Asian cuisine on a global scale. Leave your preconceived notions and perceptions out of the door, while enjoying a sensory experience at Pa Pa Ya. Here, eating is an experience unlike any, where we take you on a culinary journey through the landscape of Asia in a manner which has never been done before.
Pa Pa Ya is a modern Asian bistro & tapas bar from the House of Massive Restaurants and best described as a chic, modern and radical reinterpretation of Asian cuisine. Revolution arising the pan-Asian dining experience, Pa Pa Ya is an assimilation of various cooking techniques and cultures found across the Asian continent. It is as much about culinary art as it is about offering an exceptional gastronomic experience. It showcases super innovative presentations, the likes of which have never been seen before, integrated with cutting edge contemporary cooking techniques, including the use of the latest innovations & technology used in Molecular Gastronomy,
Brand Brief- A freestyle kitchen and bar with an elegant decor makes this place a perfect fine dine restaurant. Based on Asian and European cuisine.
Time and Venue
For Kolkata people please send a request- for Skype Interview on- massive.restaurants & call me on 8800692393. Thanks, Swati